Anash Solution · since 2017 · 002676890-K
Terms of Use and Service Terms
Effective 11 September 2026.
Part 1 — Terms of Use
Who we are
This website is operated by Anash Solution (registration 002676890-K), a security-system installer based at Jalan BS 1, Cheras, Selangor, Malaysia, installing across Kuala Lumpur and Selangor. In these terms, “we”, “us” and “our” mean Anash Solution.
What these terms cover
Part 1 applies to your use of this website. Part 2 sets out the terms on which we visit, quote for, install and hand over CCTV, door access, staff attendance, alarm, intercom, PABX and wiring work. By using the website you accept Part 1; by asking us to visit or quote, you accept Part 2.
Using the website
You may browse this website and use the contact routes on it to reach us. The photographs on this website are of our own installations and are our property. You may not copy, reproduce or reuse them, or the text on this website, for any purpose other than contacting us, without our written permission.
Information on the website
We keep the information on this website accurate and current, and we correct it when we find an error. Package contents are as we publish them; what suits a particular property is decided at the site visit.
Prices and quotations
Where a price appears on this website it is our published package price at the time of writing, and we confirm the current figure when you ask for a quotation. Nothing on this website is a quotation or an offer to supply at a particular price. A quotation is given only after we have seen the property, and only that written quotation describes the scope, price and terms of a particular job.
Contacting us through WhatsApp, telephone and email
The WhatsApp, telephone and email routes on this website are operated by third parties: Meta Platforms for WhatsApp, your telephone carrier, and your email provider. Their terms and privacy policies apply to anything you send through them. This website itself collects, stores and processes no personal information. It has no forms, sets no cookies, runs no scripts and uses no analytics.
Links to other websites
Links to Google Maps and Facebook are provided so you can find us and see more of our work. We are not responsible for the content or the practices of those websites.
Liability
We are not liable for any loss arising from your use of this website or from your reliance on general information on it. Nothing in these terms limits any right you have under Malaysian law that cannot lawfully be limited, including under the Consumer Protection Act 1999.
Changes
We may change this website and these terms from time to time. The effective date at the top of this page shows when the terms were last changed.
Governing law
These terms are governed by the laws of Malaysia.
Contact
WhatsApp or call 019-867 3226 and ask for Alif · anashsolution@gmail.com · Jalan BS 1, Cheras, Selangor.
Part 2 — Service Terms
The site visit
We visit the property at a time you choose so that we can advise on positions and prepare a quotation. The visit covers the areas you ask us to look at, on the day and in the condition we find them.
The quotation
After the visit we give you a written quotation. It describes the system, the number of channels or doors, the cameras or terminals, the wiring points, what is included and what is excluded, the price, and any payment terms that apply to that job. Only that quotation, once you accept it, forms the agreement for the work. Anything not listed in it is not included.
Scope and additional work
We carry out the work described in the accepted quotation. If, once work has started, we find that more is needed — a cable run longer than planned, a wall that will not take a fixing, a position that needs a different camera — we will tell you before doing anything about it and quote for it separately. Additional work is only carried out with your agreement.
What we need from you
Safe access to the property on the day of the visit and the day of installation; a mains supply and, where the system needs it, a router near the recorder position; the areas around the camera and terminal positions cleared; and a contact who can make decisions about the job while we are on site.
Installation, configuration and training
We install the equipment described in the quotation, wire it, and configure it. Before we leave we test the system with you, set up the viewing app on your phone, and show you how to use it.
Your system and its recordings
Once installed and paid for, the system, the recorder and everything it records belong to you. Recordings are stored on the recorder at your premises and viewed through your own devices.
Completion
When the installation is finished we walk the system through with you. If anything in the agreed scope is incomplete, or is not as quoted, tell us then and we will put it right.
Photographs of our work
We photograph our own installations for our records and, from time to time, publish them on this website and our Facebook page, as with the photographs already on this website. We do not publish your name or your address. If you would prefer that we do not photograph the work at your property, or do not publish photographs of it, tell us before installation and we will not.
Cancellation
You may cancel a site visit at any time before it takes place, at no cost. If you wish to cancel after accepting a quotation, tell us as soon as possible; any equipment already purchased or work already carried out for your job will be charged as set out in the quotation.
If something goes wrong
Contact us on WhatsApp at 019-867 3226 or at anashsolution@gmail.com, and we will arrange to look at it. Nothing in these service terms limits any right you have under Malaysian law that cannot lawfully be limited.